Privacy
We believe privacy is a fundamental right. Our platform is designed with privacy-first principles to give you control over your data.
Privacy Principles
The core principles that guide how we handle your data.
We collect only the data necessary to provide our services. No unnecessary tracking or data collection.
Clear documentation of what data we collect, how it's used, and who has access. No hidden data practices.
Configurable retention policies. Your data is retained only as long as needed for service delivery.
Export your data at any time in standard formats. No vendor lock-in for your media assets.
Choose where your data is stored and processed. Regional deployment options for compliance.
Granular permissions for data access. Audit logs for all data operations.
Data Categories
Understanding what data we handle and how.
| Category | Description | Ownership | Retention |
|---|---|---|---|
| Media Assets | Your uploaded media files, including images, videos, and documents. | Customer-owned | Customer-controlled |
| Metadata | Information about your media, including tags, descriptions, and AI-generated insights. | Customer-owned | Customer-controlled |
| Account Data | User profiles, authentication credentials, and account settings. | Shared | Account lifetime + 30 days |
| Usage Data | Anonymized platform usage metrics for service improvement. | Orisium-owned | 12 months |
Your Rights
Right to Access
Request a copy of your personal data at any time through your account settings or by contacting our privacy team.
Right to Erasure
Request deletion of your personal data. We'll remove your data within 30 days, except where required for legal compliance.
Right to Rectification
Update or correct your personal data at any time through your account settings.