Availability
Built for enterprise reliability with redundant architecture, global distribution, and industry-leading uptime commitments.
Resilient Architecture
Our platform is designed from the ground up for reliability and availability.
Active-active deployment across multiple geographic regions with automatic failover for maximum availability.
Dynamic resource allocation that automatically scales to handle traffic spikes and peak demand periods.
Blue-green deployments and canary releases ensure updates never impact service availability.
Comprehensive backup and recovery procedures with configurable RPO and RTO targets.
Content delivery network with edge locations worldwide for fast, reliable media delivery.
Real-time health checks, anomaly detection, and automated remediation for proactive incident prevention.
Service Level Agreements
Committed uptime guarantees backed by service credits.
| Tier | Uptime SLA | Service Credits | Support |
|---|---|---|---|
| Standard | 99.9% | 10% / 1hr | Business hours |
| Enterprise | 99.95% | 25% / 1hr | 24/7 |
| Mission Critical | 99.99% | 50% / 15min | 24/7 Priority |
Status & Transparency
Status Page
Real-time platform status, incident history, and scheduled maintenance notifications available at our public status page.
Incident Communication
Immediate notification via email and webhook for any service disruptions. Post-incident reports within 48 hours.
Maintenance Windows
Scheduled maintenance communicated 7 days in advance. Zero-downtime deployments for routine updates.